PRIVACY POLICY

 

1. The Client (hereinafter referred to as PARTY-2) places service orders through the website https://a-stream.com.ua, by filling out an application form or via the provided contact details.

 

2. Payment for Services is made in the national currency to the company’s account (hereinafter referred to as PARTY-1) via the WAYFORPAY payment system or through an issued invoice by transfer to the banking details.

 

3. Refunds of amounts paid by PARTY-2 may be made in the following cases:

3.1 If PARTY-2, before the start of service provision, submits a notice of contract termination and requests a refund.

 

4. The start of service provision is considered the date of booking confirmation sent to PARTY-2.

 

5. Full or partial refund of amounts paid by PARTY-2 is carried out by PARTY-1 on the basis of a written request from PARTY-2, sent to PARTY-1 by email at a-stream@gmail.com.

 

6. PARTY-1, within 5 (five) business days from receiving such notice from PARTY-2, shall send PARTY-2 a refund application form (hereinafter — the Application). PARTY-2, within 5 (five) business days of receiving the Application form from PARTY-1, undertakes to correctly complete, sign, and send it back to PARTY-1 in scanned form to the email address specified in Section 4 of these Rules.

 

7. Refunds are made to the account from which the payment was made, within 30 (thirty) business days from the date of receipt of the Application from PARTY-2 (the exact timeframe depends on the bank that issued PARTY-2’s payment card). If the services were paid to PARTY-1 by a banking organization using a credit facility, PARTY-2 must indicate the banking details for the refund in the Application.

 

8. Bookings are canceled within 1 (one) business day from the date PARTY-1 receives from PARTY-2 a refund request submitted in PARTY-1’s prescribed form.

 

9. PARTY-1 does not reimburse PARTY-2 for expenses incurred in connection with the payment for services through the WAYFORPAY payment system or via bank transfers.

 

Contact Information:

COMPANY NAME
EDRPOU __________
Legal address: _______________
Actual address: _______________
IBAN UA______________________
Bank
Single Tax Payer, Group 3